A recent year-long study from HIMSS Market and Spectrum Enterprise found a shift in telehealth concerns from healthcare providers. A year ago, top concerns included the lack of comprehensive reimbursement policies and lack of patient awareness and adoption. With the pandemic creating a large demand and necessity for these services, top concerns among healthcare providers have shifted to patients’ lack of connected devices and access to internet service.
The study also found that telehealth use will continue to grow, with almost 94% of respondents saying they will continue to invest in telehealth platforms and services. Key areas of investment from survey respondents included secure video platforms to connect patients and providers, data connectivity, and managed network services and security.