March 31, 2021
A recent study by Parks Associates found that the COVID-19 pandemic has resulted in seniors becoming increasingly likely to utilize broadband-connected technology, defying the myth that this age group shies away from new technology. During the pandemic, 29% of seniors stated they have used video conferencing, 27% used telehealth or remote consultation services, 22% used grocery store delivery or pickup services, and 55% have an online video streaming service.
The use of telehealth services alone more than quadrupled among this age group compared to 2019. One in ten seniors also use apps and services that track health, fitness, diet, weight, and/or exercise routines, with 13% of seniors using one or more connected medial devices.
Source: Parks Associates